Paying a debt

How to Choose the Right Payment Method

Each payment method has its own strengths around speed, cost and convenience. This guide helps you pick the one that suits you best.

What you'll do

  • Compare card, bank transfer and BPAY
  • Weigh speed against any surcharge
  • Pick the method that fits your situation
  • Pay using your chosen method correctly

4 min read

The main options

Merion accepts card payments, bank transfer (EFT) and, where available, BPAY. Card is fastest and can be done as a guest, but may carry a small surcharge. Bank transfer and BPAY have no surcharge from Merion but take a little longer to clear.

Step by step

  1. Decide what matters most: speed, avoiding any surcharge, or convenience.
  2. If you need it confirmed quickly, choose card on the Pay your balance page.
  3. If you want to avoid a surcharge, choose bank transfer or BPAY.
  4. Check your letter to see which methods are available for your account.
  5. Follow the relevant guide for your chosen method, such as how to pay by bank transfer.
  6. Always quote your reference number so the payment is matched correctly.

Quick comparison

Card — fastest, guest-friendly, a small surcharge may apply. Bank transfer — no surcharge, clears in one to two business days. BPAY — no surcharge from Merion, generally received within one business day. If you are still unsure, contact the Help Centre and we will help you decide.

Good to know

  • Card is fastest but may carry a small surcharge.
  • Bank transfer and BPAY avoid any surcharge from Merion.
  • Check which methods are available for your account.
  • Whatever you choose, always quote your reference number.

FAQ

Which method is cheapest?

Bank transfer and BPAY carry no surcharge from Merion, though your own bank may apply its own fee.

Which method is fastest?

Card payments are usually confirmed within minutes. BPAY takes about a day; transfers one to two business days.

How do I know which methods my account supports?

Your letter lists the available options. If you are unsure, contact us and we will confirm them.

Still not sure? Our team is happy to talk it through.