What you'll do
- Have your reference number and card ready
- Open the secure card payment page
- Enter your card details safely
- Check any surcharge before you confirm
3 min read
Before you start
You can pay by card without setting up an account. You need your reference number from your letter and a Visa, Mastercard or debit card. The card does not have to be in your own name — see our guide on how to pay on behalf of someone else.
Step by step
- Go to the Pay your balance page.
- Enter your reference number and the amount you wish to pay.
- On the secure provider's screen, enter the card number, expiry date and security code (CVV).
- Check the total, including any small surcharge that is shown before you commit.
- Confirm the payment and wait for the on-screen confirmation.
- Note the confirmation reference and check for the receipt email.
Surcharges and security
A small card processing surcharge may apply. If it does, it is always shown clearly on the confirmation screen before you finalise the payment — you will never be charged a surcharge you have not seen.
Card payments are handled by a PCI-compliant provider. Merion never sees or stores your full card number. For more, visit the Help Centre.
Good to know
- You can pay by card as a guest, with no account required.
- Any surcharge is shown before you confirm — never after.
- Payments are processed securely by a PCI-compliant provider.
- Card payments usually clear within minutes.
FAQ
Can I use a debit card?
Yes. Visa and Mastercard credit and debit cards are accepted on the Pay your balance page.
Will I be charged a surcharge?
A small surcharge may apply. If it does, it is shown clearly on screen before you confirm the payment.
Does Merion store my card details?
No. Card payments are handled by a PCI-compliant provider, and Merion never sees or stores your full card number.
Still not sure? Our team is happy to talk it through.